Terms and conditions
TERMS AND CONDITIONS:
ΔΑΡΕΙΟΣ ΝΤΑΡΒΙΣ ΤΑΜΠΑΡ & ΣΙΑ Ε.Ε. ΕΜΠΟΡΙΑ ΧΑΛΙΩΝ asks for your consent to the processing of your personal data.
Your personal information for which we request processing is as follows:
- Your personal information such as your name and surname.
- The details of your communication. For example, your phone number or your e-mail.
- The address you want us to send you the products you have selected and purchased. (address, postal code etc)
- Financial information and transaction information, such as how you wish to complete your transaction, by cash on delivery or by electronic card.
WHY DO WE REQUIRE YOUR PERSONAL DATA?
1) To manage your registration as a platform user.
2) For the development, fulfillment and execution of the sales, service or product change contract you have attached to us on this platform.
3) For our immediate response to any inquiries at our customer service center or email, [email protected]
At the same time, we are committed to maintain the security of your personal data and to ensure that you can exercise your rights. At any time you may have the right to correct or update your details and also ask us to cancel your registration on our platform, which means deleting your personal data from it. Once you file your cancellation request, this is done within a few days, and at the end of this we will no longer have any of the above rights in your data.
WHO HAVE ACCESS TO YOUR PERSONAL DATA?
We also have to remind you that for reasons of proper platform operation, we are giving access to your personal data to the following:
- Financial institutions.
- Fraud detection and prevention agencies.
- To partners and suppliers of refueling, transport and delivery.
AVAILABILITY OF PRODUCTS:
All orders for products are subject to availability. Our products are unique and therefore with the purchase of a product it is impossible to find exactly the same product as the one you have already purchased, in addition to rare cases that are listed in the details of the products. Due to the above, we reserve the right to present to you products of similar, equal or superior quality.
If you wish to exchange your product or if it is defective, you have the right to exchange it with a value equal to or greater than 15 working days. You can exchange your product either on-site, at our store if you have the proof of payment and the product itself, or through a courier company. None of the above options will entail extra costs for you.
If you choose not to use any of the free return methods available, you will be charged for the refund. Please be aware that if you want to return the goods in any other way, we have the right to charge you for the direct costs we may incur to receive the goods in this way.
After reviewing the returned product in detail, and in the event of damage to it, you will automatically be charged for cleaning or repairing it.
By purchasing a carpet from our online store, we provide you with proof of payment for your authenticity guarantee. Thus ensuring the quality and authenticity of our products.
If you wish to send the product in a gift box, please, after completing your order, contact us by phone using our order code at the phone numbers on our website.
RISK TRANSMISSION AND PRODUCT MAJORITY:
Product liability is transferred to you from the moment that you or a third party designated by you, other than the carrier, has acquired the physical possession or control of the products. Ownership of the products is in your hands either through full recovery on our part of all amounts due in relation to the products, including shipping costs, or by delivery if it is made after collection.
PRICE AND PAYMENT:
The price of each product will be the one we define at any time on our website, except for obvious errors. We always make sure that all the prices on the site are accurate, but errors may occur. If we find an error in the price of any product you have ordered, we will notify you as soon as possible and we will give you the opportunity to re-confirm the order in